Sunday, July 8, 2012

Dear Customer (2)........

Subject: RE: Store Card Other Inquiries
Sent: July 06, 2012 08:21 AM EDT

Customer Service Wrote: 


I'm not kidding - this is the second response that I got........I couldn't make this stuff up

Wednesday, July 4, 2012


This song came out exactly 2 years ago today and still is one of my favorites, never got old at all. That's when you know that you've written a amazing song - take a look at the lyrics:

Glory by Joe Purdy

Leavin’ from the water ain’t never easy
Takin’ to the city is harder still
Don’t forget your brothers
And don’t forsake your sisters
Because they will take you back when nobody will.

You can have my money
And you can take my guitar
Just make sure you that use them and you use them well

Ain’t nothin’ wrong with ramblin’
Aint nothin’ wrong with dyin’
Just make sure when you’re finished you got a story to tell

Take your painted pony and ride up on the hillside
And tell all of my loved ones that I’m glory bound.
Take 16 pretty maidens with 16 pretty roses
Singing pretty to my darling as they lay me down.

You can listen to this song and the rest of the album here: 

Monday, July 2, 2012

Re: Dear Bank.......

My response to their response:

Subject: RE: Store Card Other Inquiries
Sent: July 02, 2012 07:54 PM EDT

You Wrote:

Thank you for your copy and pasted message back - but, if you would actually listen I think maybe we could figure something out here. I started researching the phone number that called and I think that it's a scam. I believe that it's an organization that has your customers info and is calling us to try to rip us off. They are calling around 10-15 times a day and they are calling at all hours. If this isn't your company you need to take legal action and find out where your info leak is- if it is your company, you are about to be hit with a lawsuit for badgering your customers. Don't ignore this message.

Dear Customer.......

Here's my response that I got from my previous post:

Subject:RE: Store Card Other Inquiries
Sent:July 01, 2012 01:50 AM EDT

Customer Service Wrote:

Thank you for your recent inquiry regarding your account, and the opportunity to be of service to you.
We appreciate the time you took to provide your input. We strive to learn from our past experiences and your feedback is very important to us.

Great customer service and satisfaction are an integral part of our business. We understand your disappointment and would like to keep you as a valued customer.

Please accept our sincerest apology and allow us the opportunity to provide you the highest level of customer service in the future.

We appreciate you as a valued customer and hope you will continue to shop with us. If you have any questions or if we may be of further assistance, please contact us via the Online Message Center.


C Changalpet.
Customer Service

Account is owned by GE Capital Retail Bank - Member FDIC